If you're like most jobseekers, you've never heard the term ITEM before. Yet this simple abbreviation represents some of the most critical skills you need to have in order to impress any employer. ITEM stands for three basic skill sets that most employers expect yo-u to have: Information Technology (IT skills), English (literacy skills) and Mathematics (numerical skills). If you want to land a great job, it's imperative that you possess all these skill sets up to the competency level appropriate for your industry and job interest. This book teaches you how to get them, improve them, and demonstrate them to potential employers.

ITEM competency isn't a static thing-it can change easily and for the better as long as you are committed to improvement. We highly recommend using our ITEM competency guide as a strategy for turbo-charging your job market activities!